Success stories

The warehouse is changing fast. Rising customer expectations, labour shortages, and the growth of e-commerce are putting pressure on operations to be faster, more accurate, and more adaptive than ever before. Traditional automation has helped, but in many facilities, critical decisions still depend on people interpreting data and manually coordinating responses.

Digital Twins are not a new concept in the industrial setting or in the world of supply chain specifically. They have been evolving for many years, but now AI is supercharging them, turning Digital Twins into more than just representations of assets or processes.

Yusen Logistics is a global supply chain solutions provider, delivering excellence across contract logistics, freight forwarding, and supply chain management. Their UK operations include high-density storage and complex inventory environments for leading consumer electronics brands.

At its core, Logistics 5.0 integrates three critical elements: AI-driven autonomy, human-centred design, and sustainability - which create warehouses that are not just efficient, but intelligent, empowering, and environmentally responsible.

The second step on the journey to Adaptive warehouses, after the “Blind” one, is what we call “Observable”. A Blind warehouse is one that operates with limited, manually gathered data, it is reactive - which brings many hidden costs.

To support its ongoing efforts in continuous improvement, NFI partnered with Dexory to introduce a real-time, autonomous inventory management system. The goal: to enrich visibility, streamline processes, and empower teams with actionable data, without disruption.