Vente-unique.com delivers the future of fulfilment with DexoryView

Introduction

Vente-unique.com, a top-tier online furniture and home décor retailer and multiple Customer Service of the Year award winner, partnered with Dexory to maintain its high standards of fast fulfilment and accurate orders across its 80,000 m³ warehouse. Having previously trialled drone-based inventory solutions that couldn't deliver the accuracy or real-time insight required, the company sought a future-ready warehouse intelligence solution to match the pace of its operation.

“Thanks to Dexory’s autonomous robots, we have not only achieved exceptional inventory accuracy but also optimised our ability to perform full inventories several times per week.”
- Cyrille Mazal, Vente-unique.com

The challenge

Maintaining exceptional fulfilment speed and accuracy in a fast-moving, high-volume eCommerce environment required data that was instant, precise and always up to date. Previous drone-based solutions had fallen short on accuracy, frequency and real-time insight. As Vente-unique.com continued to scale, data gaps in stock locations and movement patterns were impacting picking, replenishment and packing activities - with errors and delays risking both customer experience and profitability.

“Errors and delays can result in reduced customer experience, which can impact profitability. We needed a solution that provided real-time data without disrupting operations.”
- Cyrille Mazal, Supply Chain & Customer Service Director, Vente-unique.com

The solution

Vente-unique.com deployed DexoryView, with autonomous robots operating seamlessly throughout the 80,000 m³ warehouse and capturing high-resolution inventory and storage data without interrupting operations. The platform builds a continuous, real-time 3D digital twin of the warehouse, providing up-to-the-minute stock levels, locations, occupancy and item movements across the full site. Integrated directly into existing workflows with no retrofits or operational downtime, the solution delivered measurable accuracy gains within days - rising from 92% to 98% accuracy in just three days, with up to 99.9% accuracy consistently maintained.