DCL Logistics reinvents inventory management with DexoryView

The challenge

As a fulfillment and inventory management partner to fast-growing omni-channel brands, DCL Logistics faced increasing pressure to maintain impeccable accuracy and efficiency across its operations. But several persistent challenges stood in the way:

• Labor-intensive inventory audits:
  Traditional cycle counting processes required significant manual labor, consuming valuable hours and creating operational inefficiencies. These audits were time-consuming and often disrupted warehouse workflows.
  
  
• Inconsistent data and disruptive annual counts:
  Errors in pallet placement and delays in stock updates meant inventory data lacked reliability. To maintain fiscal accuracy, DCL relied on costly and time-intensive annual physical inventory counts, which strained resources and affected productivity.
  
  
• Customer expectations for speed and accuracy:
  In a high-demand market, DCL’s client brands depend on fast, accurate fulfillment to satisfy end customers and scale effectively. Inaccurate or outdated inventory data risked damaging both operational performance and client trust.
  
  

The solution

To overcome these challenges, DCL Logistics partnered with Dexory and implemented DexoryView, a real-time data intelligence platform powered by autonomous warehouse robots.

• Automated, real-time inventory audits:
  Dexory’s robots continuously scan inventory across the warehouse, feeding real-time data into the DexoryView platform. This allows DCL to conduct daily and weekly inventory checks without interrupting normal operations.
  
  
• Visual data and location accuracy:
  DexoryView provides a visual, up-to-date map of the warehouse, ensuring products are in the right place and discrepancies are flagged immediately. The platform improves both the speed and the trustworthiness of inventory data.
  
  
• Actionable insights for better decision making:
  With real-time visibility into inventory, DCL can identify and address issues proactively, support smarter warehouse planning, and provide clients with precise information on product availability at all times.
  
  

The benefits of the solution

Since deploying DexoryView, DCL Logistics has realized significant operational gains:

• 14% increase in pallet location accuracy:
  With more precise data, the company has improved inventory reliability, reducing errors and improving fulfillment speed.
  
  
• 10x faster inventory counting:
  Compared to previously trialled drone-based systems, DexoryView delivers a tenfold increase in the speed of inventory counts - without disruption or downtime.
  
  
• 16 hours of labor saved per day:
  Eliminating manual inventory checks has freed up staff to focus on high-value strategic initiatives, such as warehouse space optimization and customized projects for clients.
  
  
• Reduced dependence on annual physical counts:
  Real-time visibility means greater trust in inventory levels year-round, allowing DCL to cut back on disruptive and costly full-warehouse audits.
  
  
• Improved operational agility and customer satisfaction:
  With fast, reliable data at hand, DCL can respond quickly to discrepancies, ensure uninterrupted order fulfillment, and support brands in scaling with confidence.
  
  

“DexoryView has allowed us to significantly improve the quality of our inventory accuracy… it’s the substantial increase in accuracy rates over an accelerated time period that allows our operations to move faster and smarter for our customers,”
- Dave Tu, President, DCL Logistics

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