DCL Logistics reinvents inventory management with DexoryView

Introduction

DCL Logistics, a fulfilment and inventory management partner to fast-growing omni-channel brands, faced increasing pressure to maintain impeccable accuracy and efficiency across its operations. With client brands depending on fast, accurate fulfilment to satisfy end customers and scale effectively, DCL partnered with Dexory to implement DexoryView and transform its inventory management.

“DexoryView has allowed us to significantly improve the quality of our inventory accuracy… it’s the substantial increase in accuracy rates over an accelerated time period that allows our operations to move faster and smarter for our customers,”
- Dave Tu, President, DCL Logistics

The challenge

Traditional cycle counting processes required significant manual labour, consuming valuable hours and disrupting warehouse workflows. Errors in pallet placement and delays in stock updates meant inventory data lacked reliability, forcing DCL to rely on costly and time-intensive annual physical inventory counts that strained resources and affected productivity. In a high-demand market, inaccurate or outdated inventory data risked damaging both operational performance and client trust.

The solution

DCL Logistics implemented DexoryView, a real-time warehouse intelligence platform powered by autonomous robots that continuously scan inventory and feed data into the platform without interrupting normal operations. DexoryView provides a visual, up-to-date map of the warehouse, ensuring products are in the right place and discrepancies are flagged immediately. With real-time operational context across all inventory, DCL can identify and address issues proactively, support smarter warehouse planning, and provide clients with precise product availability information at all times.