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5 reasons why warehouses need digital transformation

Warehouses are no longer just places to store goods. They are dynamic hubs where efficiency and precision are crucial, and we can already see the increase in adoption of warehouse robotics and automation as 77% of organisations are serious about automated warehouse systems and mapping a plan to maximise data-driven performance.

In this article, we'll delve into the importance of digital transformation in your warehouses and outline five compelling reasons why it's key to your operational success.

Enhanced inventory management

Digital transformation revolutionises inventory management by providing real-time visibility and control over stock levels. With advanced tracking technologies such as RFID and barcode systems, you can accurately monitor inventory movements, minimise stockouts, and optimise storage space. This heightened visibility enables efficient resource allocation and reduces the risk of overstocking or understocking, leading to significant cost savings and improved customer satisfaction.

Streamlined operations

By digitising manual processes and adopting automation solutions, you can streamline operations from receiving to shipping. Automated picking and packing systems, guided by sophisticated algorithms, boost productivity and accuracy while reducing labour costs.

Moreover, digital tools like warehouse management systems (WMS) coupled with AI-powered platforms optimise workflows, orchestrating tasks, sending actionable actions to warehouse workers and minimising errors due to traditional methods. As a result, you can fulfil orders faster, meet tight deadlines, and adapt swiftly to changing market demands.

Data-driven decision making

Now more than ever, data is the cornerstone of informed decision-making. Warehouse managers and workers can leverage analytics platforms to gather and analyse vast amounts of operational data in real-time: stock levels, missing goods, space occupancy, etc.

Insights derived from this data empower managers to identify inefficiencies, forecast demand trends, and fine-tune strategies for maximum efficiency. With actionable intelligence at your fingertips, you can make proactive decisions that drive continuous improvement and strategic growth.

DexoryView AI-powered platform combines the use of autonomous robots to scan warehouses up to 1 million sq ft plus and over 100,000 pallets in a day, providing accurate, instant, real-time information on goods and assets across the sites it operates in.

Leveraging AI algorithms, alongside the use of enhanced sensors across Dexory’s robots,DexoryView will now power logistics teams with accelerated time to insight and action to make better data-driven informed decisions on operations, expanding outside of inventory.

Improved customer experience

We are all in a fiercely competitive market, where choices abound and switching brands is easier than ever. Ensuring your customers are satisfied and loyal is not just a competitive advantage now — it's a business imperative.

Digital transformation enables your organisation to offer superior customer experiences through faster order fulfilment and accurate order processing. With optimised inventory management and streamlined operations, you ensure that your products are available when and where customers need them.

Discover how Maersk improved its customer experience and reputation.

‘’Maersk are working towards improving end-to-end customer visibility and access to inventory across our warehouses, ultimately offering our customers fulfilment tailored in real-time and in response to changing demands’’.

Ingrid Ebner, Global Head of Contract Logistics

Agility and scalability

Digital transformation equips organisations with the flexibility to adapt quickly to changing market conditions and scale operations efficiently.

In warehouses with fast-moving inventory, accurate stock-taking becomes even more critical. With goods constantly moving in and out, any discrepancies in inventory levels can lead to costly errors such as stock outs or overstocking — a shift towards scalable solutions becomes imperative for adapting to variable demand scenarios efficiently.

The versatility of "As-a-Service'' solutions lies in their ability to offer flexible, scalable, and cost-effective alternatives to traditional business models. Whether it's Software as a Service (SaaS), Platform as a Service (PaaS), or Robot as a Service (RaaS), these models empower organisations to access and utilise essential resources without the burden of heavy upfront investments.

For example, SaaS provides businesses with seamless access to cutting-edge software applications on a subscription basis, enabling quick adaptation to changing needs. This adaptability not only enhances operational efficiency but also enables businesses to respond swiftly to market changes, fostering a culture of continuous improvement and innovation.


The digital transformation of your warehouse offers a multitude of benefits that are instrumental in enhancing operational efficiency, customer satisfaction, and overall business performance. By leveraging advanced technologies such as automation or data analytics warehouses can optimise inventory management, streamline operations, and make informed decisions based on real-time insights.

This leads to faster order fulfilment, reduced errors, and improved accuracy, ultimately resulting in cost savings and increased profitability. Furthermore, digital transformation enables organisations to adapt quickly to changing market dynamics, scale operations efficiently, and deliver superior customer experiences, thereby gaining a competitive edge in the industry.

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This company has received funding from the European Union's Horizon 2020 research and innovation programme under grant agreement number 849938