NFI embraces real-time visibility coupled with autonomous technology to drive innovation across its operations

As one of North America’s leading supply chain solutions providers, NFI operates an extensive logistics network with a commitment to service excellence and innovation. In one of its major warehouse facilities, managing over 99,000 pallet locations, NFI saw an opportunity to further enhance operational agility and precision by adopting cutting-edge automation technology.

To support its ongoing efforts in continuous improvement, NFI partnered with Dexory to introduce a real-time, autonomous inventory management system. The goal: to enrich visibility, streamline processes, and empower teams with actionable data, without disruption.

The opportunity

NFI’s warehouse operations are built for scale, speed, and consistency. To stay ahead in an increasingly data-driven logistics landscape, the team identified a strategic opportunity to digitise key elements of its inventory control process.

The introduction of automation aimed to:

• Support warehouse teams with instant, accurate inventory data
• Simplify day-to-day processes such as put-away, replenishment, and auditing
• Maintain high performance standards while freeing up teams for more value-added tasks
  
  

This initiative reflects NFI’s long-standing commitment to leveraging innovation to elevate its operations, improving responsiveness and setting the foundation for future scalability.

The solution

NFI deployed DexoryView as part of its broader digital transformation roadmap. The solution combines autonomous robotics with a powerful analytics platform, enabling daily, high-speed scans of thousands of pallet locations across the site.

Key capabilities included:

• A fully autonomous robot capturing pallet data and location insights
• Seamless integration with NFI’s warehouse management system (WMS)
• Visual dashboards surfacing trends, discrepancies, and available space
• Continuous, automated stock checks without operational disruption
  
  

By enhancing real-time visibility, DexoryView empowered site teams with the insights needed to make faster, more confident decisions.

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The results

• Over 80% reduction in manual effort for wall-to-wall and cycle count inventory checks
• Significant gains in efficiency across put-away, replenishment, and exception handling through automation
• Productivity gains across inventory handling, driven by automation and real-time visibility
• Improved space utilisation and service levels, contributing to increased revenue opportunities and customer satisfaction
• 2-month payback period achieved
• Team redeployment opportunities unlocked, allowing skilled colleagues to shift focus from manual scanning to higher-value operational tasks
• Foundations for scalable innovation, supporting NFI’s future-focused logistics strategy

More than just a new system, DexoryView has become part of the way NFI operates, reinforcing its position as an industry leader embracing innovation to deliver consistent, high-performance results.

What’s next

Following the successful rollout and strong return on investment, NFI is exploring how to expand the use of DexoryView across additional sites and use cases, from replenishment optimization to performance benchmarking across its network.

This case is a clear example of how warehouse automation, when applied intelligently, can go beyond efficiency. It becomes a foundation for scalability, resilience, and smarter operations, without disrupting day-to-day activity.