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Leveraging AI and real-time data: Transforming warehouse operations at Menzies Aviation

Menzies Aviation, a leading provider of ground services, air cargo services, and fuelling services, faced significant challenges in their warehouse operations. The need for greater visibility, time-saving solutions, space optimisation, revenue recovery, and a pioneering reputation in logistics innovation prompted Menzies Aviation to explore the potential of Artificial Intelligence (AI).

Unveiling the challenges in aviation warehousing

The challenge: Bond checking bottlenecks

Menzies Aviation struggled with a time-consuming, labour-intensive, and error-prone bond-checking process intensified by critical labour shortages and escalating cargo volumes. Nightly autonomous audits were in place, but the need for real-time, efficient solutions was imperative.

Current management: Nightly audits and manual checks

Currently, Menzies Aviation relies on nightly autonomous audits for bond checking in the Imports warehouse section. The robot called ‘Mimi’ captures real-time data and now facilitates bond checking and generates exception reports, highlighting UTLs, misplaced goods, and rack occupancy levels.

Discover more about the transformative power of robotics and automation in the air cargo industry by watching our webinar with Menzies Aviation on Leveraging AI and real-time data to improve warehouse operations:

Watch the webinar

Delivering results: Improving Menzies Aviation’s warehouse operations

The proof-of-concept (POC) focused on key success metrics, including time efficiency in bond checking, reduction in manual checks, identification of overstaying goods, early detection of UTLs, and accuracy of scanning in identifying occupancy.

Dexory delivered results within days, cleaning up outdated WMS data records and achieving over 80% stock scanning levels. The accuracy in label detection reached 98%, and the solution enabled the customer to perform automated perpetual checks, replacing manual and mandatory bond checks twice a week.

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“It was important for us to use the technology to add real-time value to the operation. Mimi is delivering this, as on a daily basis we are scanning over 500 locations and achieving high accuracy levels in a fraction of the time it has historically taken to do it manually”. Rory Fidler, Vice President Cargo Technology

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This company has received funding from the European Union's Horizon 2020 research and innovation programme under grant agreement number 849938