DCL Logistics Uses Real-Time Data To Transform Inventory Management for High-Growth Omni-Channel Brands

DCL Logistics, a leading provider of fulfillment and inventory management services for high-growth omni-channel brands, has partnered with Dexory, a leading provider of robotics and data intelligence solution, DexoryView, to automate and streamline its inventory audit processes. Since deploying DexoryView, DCL Logistics has seen a 14% increase in pallet location accuracy and a tenfold improvement in inventory counting speed, enabling the business to save time, costs and eliminate interruptions to its core operations. 

DCL Logistics supports brands looking to scale quickly without compromising inventory accuracy. Traditionally, continuous cycle counts required significant hours of manual labour to physically verify stock levels and that goods were stored in the right locations. This was a time intensive process that could disrupt operations. For many brands, inventory is equivalent to cash and accuracy is paramount for confident decision making and financial reporting. In addition to this, end customers have high expectations for accurate and timely order fulfilment, which in turn is key to customer retention.  

By implementing DexoryView, DCL Logistics now has the ability to perform inventory audits on a daily and weekly basis and provide real-time data to its customers so that they are confident in the knowledge of the levels of goods they have stored in the warehouse. This consistency allows DCL Logistics’ customers to ensure that their order fulfillment is uninterrupted, and end-customers receive their products quicker, while DCL Logistics is able to save valuable hours of conducting manual inventory checks. 

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Key results and benefits:

Since deploying DexoryView, DCL Logistics has seen the following benefits and impacts to its business: 

1. 14% improvement in pallet location accuracy - This has resulted in more consistent and trustworthy inventory data.
2. Ten fold increase in inventory counting speed - compared to drone-based cycle counting which the company trialled previously. 
3. 16 hours of labour saved per day - Freeing up the inventory team to focus on higher-value planning and strategic initiatives such as warehouse space optimization and customized customer projects.‍
4. Less reliance on annual physical inventory counts – Greater trust in product availability allows a reduction in costly, time-intensive annual physical inventory counting, eliminating operational disruptions and improving fiscal accuracy.

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‍“DexoryView has allowed us to significantly improve the quality of our inventory accuracy, ensuring that our teams have rich and reliable data at their disposal at the start of every shift ensuring discrepancies are fixed before they have a negative impact on our operations,” says Dave Tu, President at DCL Logistics. “Robotics automation most obviously increases the speed of our daily cycle counting, but it’s the substantial increase in accuracy rates over an accelerated time period that allows our operations to move faster and smarter for our customers, while giving our teams more time focus on higher value initiatives.”

‍The availability of real-time data from the warehouse ensures that DCL Logistics is able to catch and correct discrepancies before they escalate into business disrupting events. This in-turn increases customer satisfaction and confidence that DCL Logistics is the partner of choice for brands looking to scale quickly.

‍“Operating in an environment where accuracy is key, DCL Logistics has shown how automation and real-time data can elevate inventory management to meet the needs of modern commerce,” says Oana Jinga, Chief Commercial and Product Officer at Dexory. “Together with DCL Logistics we are enabling, not just the transformation of how data is used in the warehouse, but allowing the brands they work with to scale confidently with real-time accuracy.”